Policies

Rental Policy

Rental Rates & Security Deposit

Rentals are $100 per hour, with a minimum booking of 1.5 hours and a maximum of 8 hours. All-day rentals are $800 for 10 hours. A separate $300 refundable security deposit is required for every booking.

Security deposits are refunded within two days after the completed booking, less any applicable cleaning, reset, or damage charges. Refunds typically take 5–10 business days to appear on your statement.

Event Cleaning Fees

Event bookings have a separate cleaning fee of $195–$250, in addition to the rental rate. The cleaning fee is based on the cleaning your event requires and is charged to your card on file after your event.

Content Rental Cleaning & Reset Policy

Hourly content rentals have no cleaning fee when the studio is returned to its original condition. Before leaving, please:

  • Return all furniture and props to their original placement.
  • Remove all trash, food, beverages, and personal items.
  • Wipe down surfaces used during your session.

If additional cleaning or resetting is required, the following fees apply:

  • Standard Cleaning / Reset — $75: Trash left behind, light spills, or furniture and props not returned to their original placement.
  • Deep Cleaning — $150–$250: Cake smash cleanup, food residue, frosting, pet messes, heavy spills, or excessive dirt.
  • Confetti, Glitter & Prohibited Materials Cleanup — $250 minimum: These materials are prohibited. Their use will result in a cleanup fee.

Damage to the studio, furniture, or props may result in additional repair or replacement charges. Applicable charges may be deducted from the security deposit, with any remaining balance charged to the card on file.

Event Cancellations

  • At least seven days before the scheduled start time: Rental fees are fully refundable, with no cancellation fee.
  • Less than seven days before the scheduled start time: Rental fees are 50% refundable.

For canceled events, the $300 security deposit is refunded in full. The cancellation policy applies only to rental fees.

Content Rental Cancellations & Transfers

All booked content rental hours are final sale and nonrefundable. This applies to rental fees only; the separate $300 security deposit remains refundable, subject to applicable charges.

Booked hours may be transferred to another person or rescheduled to another date only with prior approval from The Scene Chicago and subject to availability.